Good things must share but I didn’t even get the item I had ordered during Singapore Boutiques fair. I wrote to enquire on Monday and I’ve yet to receive even an acknowledgment. Thus I have no choice but to provide my feedback here.
Thank you for your feedback, and we sincerely apologise for the inconvenience caused. Once the issue was brought to our attention, we promptly investigated and identified an inaccuracy in the delivery information, which was quickly addressed with our fulfilment team. We appreciate your understanding and are actively working to improve our processes. If you have any further concerns, please don’t hesitate to reach out to us.