Do you have a self-collect option?
Yes, we do. You can pick it up at our Finix Showroom (address below) and/or if you're looking to try on our products, you can visit us at the following locations:
Design Orchard (5 min walk from Somerset MRT station)
250 Orchard Road
41 Jalan Pemimpin, #03-04
Do you ship locally (Singapore) and internationally?
Yes we do!
Local (Singapore) Delivery
Delivery is free for Singapore addresses on orders over $50 SGD.
You can expect to receive your parcel within 2 – 4 business days from the date of order placed.
Tracking information of your order will be sent to your email once your shipment has been dispatched.
Note: During sale periods, there may be a delay in deliveries due to the increase in volume.
Yes, we do! Once you've selected the pieces that you are interested to purchase, proceed to checkout your cart. On the checkout page, you will be shown a variety of shipping options with the different pricing and delivery lead time.
Select your preferred shipping method to proceed.
Customs & Import Charge: Import duties are charged once the package reaches your destination country. These charges must be paid by the recipient of the package. Unfortunately, we do not have control over these charges as custom policies and import duties varies differently from country to country.
Please be aware that in light of the ongoing COVID-19 restrictions there could be delays on both domestic and international shipments.
Can I change my order details?
We process orders quickly and we will do our best to help you with any changes in your order.
Please note that once your order has been processed and dispatched, it will no longer be possible for us to make any changes.
Send us a note as soon as possible at orders[at]finixwear.com if you need to make any changes.
How do I track my orders?
Once you’ve placed your order, an email confirmation will be sent to you shortly to confirm that your order has been received and is being processed. Once your order has been processed, you will receive an email and/or SMS to alert you that your package is on its way along with an order tracking number.
For local delivery, your orders should reach you in 2 – 4 business days. During high sales seasons (e.g. 11.11 Singles Day, Black Friday, Christmas and Chinese New Year), expect deliveries to take a little longer.