Shipping & Orders

Do you have a self-collect option?

Yes, we do. You can visit our showroom at the address below. Please make an appointment with us first before dropping by. To make an appointment, reach out to us at hello@finixwear.com or DM us on our socials @finixwear.

Finix Showroom (5 min walk from Marymount MRT station)
41 Jalan Pemimpin, #03-04

Singapore 577186

Do you ship locally (Singapore) and internationally?

Yes we do!

Local (Singapore) Delivery

Delivery is free for all Singapore addresses.

You can expect to receive your parcel within 2 – 4 business days from the date of order placed.

Tracking information of your order will be sent to your email once your shipment has been dispatched.

Note: During sale periods, there may be a delay in deliveries due to the increase in volume.

International Delivery

Absolutely! We offer international shipping via express delivery, ensuring your order reaches you within 4-6 business days. Shipping rates vary depending on your location's proximity and accessibility to our home base in Singapore. Once your order has been processed, we'll provide you with a tracking number so you can monitor your delivery every step of the way.

Customs & Import Charge: Import duties are charged once the package reaches your destination country. These charges must be paid by the recipient of the package. Unfortunately, we do not have control over these charges as custom policies and import duties varies differently from country to country.

Can I change my order details?

We process orders quickly and we will do our best to help you with any changes in your order.

Please note that once your order has been processed and dispatched, it will no longer be possible for us to make any changes.

Send us a note as soon as possible at orders[at]finixwear.com if you need to make any changes.

How do I track my orders?

Once you’ve placed your order, an email confirmation will be sent to you shortly to confirm that your order has been received and is being processed. Once your order has been processed, you will receive an email to alert you that your package is on its way along with an order tracking number.

For local delivery, your orders should reach you in 2 – 4 business days. During high sales seasons (e.g. 11.11 Singles Day, Black Friday, Christmas and Chinese New Year), expect deliveries to take a little longer.